Cyber Glitch Hits European Airports, Causing Flight Delays and Cancellations
Several major European airports experienced disruptions over the weekend after a cyber-related issue affected MUSE, a system used for check-in and baggage processing. Collins Aerospace, the company behind the software, confirmed the incident and said manual operations could help minimize the impact.
At Brussels Airport, at least 10 flights were cancelled and 17 more were delayed by over an hour following the overnight cyberattack on Friday. The airport advised passengers traveling on Saturday to verify their flight status with airlines, as only manual check-in and boarding were available.
London’s Heathrow Airport, Europe’s busiest, also reported problems with its check-in and boarding systems, which are powered by Collins Aerospace. The airport warned that the technical issue could lead to delays for departing passengers.
Meanwhile, Berlin Airport posted a notice on its website, stating that “due to a technical issue at a system provider operating across Europe, there are longer waiting times at check-in.”
Collins Aerospace said the disruption was limited to electronic check-in and baggage drop, and assured that manual check-in procedures could help manage the situation.
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