NHTSA Probes Polestar Recall After Rear-View Camera Failures Persist
WASHINGTON – U.S. auto safety regulators have launched a recall inquiry into Polestar after receiving over 100 complaints that a previously issued software fix failed to resolve rear-view camera malfunctions in certain vehicles.
According to the National Highway Traffic Safety Administration (NHTSA), Swedish EV manufacturer Polestar issued a recall in June 2023 for specific 2021 to 2024 Polestar 2 models. The recall was aimed at addressing issues with the rear-view camera system, which included limited visibility, inoperability, and incorrect function while reversing.
Polestar attempted to resolve the issue through a software update that shortened the retry times of camera streams and removed the map display in the driver’s dashboard during reverse gear to reduce graphical rendering limitations.
However, the NHTSA’s Office of Defects Investigation (ODI) has since received 109 complaints from vehicle owners who reported that the problem persisted even after the recall fix was applied. In July 2025, the ODI held discussions with Polestar, during which the company confirmed that the software update had not resolved the original issue.
As a result, the ODI has officially opened a recall query to assess the adequacy of Polestar’s original remedy.
Polestar has not yet responded to a Reuters request for comment regarding the ongoing investigation.
While Polestar’s global EV sales have been impacted by high interest rates and growing competition from hybrid and combustion-engine vehicles, demand in Europe remains steady due to promotional discounts and incentive programs.
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