How to return a product to Daraz? Most of the people find it difficult and don’t know how to return a product. Open Daraz App and tap on Account.
In the My Order section, tap on View All.
Tap the order you wish to return and then tap on the Return button.
If you ordered multiple items, select the item(s) that you wish to return.
Select Reason of Return.
Pick a return method i.e. pickup/drop off.
Your return request will be initiated and a return tracking number will appear.
Pack your Daraz parcel securely, with the product in the original and undamaged manufacturer’s packaging along with any accessories, manuals, free items, etc. as delivered.
If you chose Drop Off as your return method, then pack the item, and mention the order and RA number on your package, and drop it off at the nearest Daraz Shop. (You will receive the RA number via SMS after completing the previous steps).
If you’ve selected Pick Up, you can expect the courier partner to collect your package within 5 days and drop it off at their warehouse.
What is Daraz?
Daraz is one of the finest e-commerce groups in Pakistan. With an extensive logistical outreach stretching throughout the country, many third-party vendors and consumer groups have their products listed for purchase on Daraz.pk. As a helping hand extended towards customers who might find issues with their orders, Daraz now offers a return policy subject to terms and conditions. To that effect, here’s how to return a product to Daraz.
How To Return A Product To Daraz
These days, Daraz is busy experimenting with a variety of different things. From selling products to running a blog about what the world has been up to, the customer-base feels ‘betrayed’. Why do we put it this way though?
Where there’s commerce, there’s peace. The one time a customer is happy when their order is exactly what they ordered!
So, how to return a product to Daraz if you get something that’s completely opposite to a product’s description?
Log in to your Daraz account and look for My Orders.
How To Return A Product To Daraz
Select the order you wish to return, and then click Manage.
How To Return A Product To Daraz
Click on Return and wait for the landing page to redirect you towards a viewfinder option.
How To Return A Product To Daraz
How do you plan on receiving your refund? Select your preferred option for payment.
How To Return A Product To Daraz
Note: All payment requests get cleared within 13-20 days.
Select your preferred drop-off Daraz outlet for the package. It can be any Daraz Shop or Postal center near you!
Finally, read (if you feel like it) and accept Terms & Conditions. Click on Submit when you’re done!
Now proceed towards re-packing your order in the same packaging. Use the same packaging material that the product came in.
Conditions Prior To Daraz Refund Policy
The product should be unused, unworn or unwashed. However, you can try them if you want!
The product should have all the tags, manuals or freebies that come along with it.
Return request: Initiated within 7 days of delivery. Once the return window expires, start over.
The refund process: Entirely free. You also get refunded for the shipping you pay.
Refund Process take time!
Well, there you have it guys! This was all about how to return a product to Daraz.
Good luck!